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Troubleshooting & Technical Questions
Troubleshoot issues and review technical guidelines for Sensat usage
Performance issues
How to troubleshoot performance issues
Troubleshooting performance issues
How to capture a HAR file
Deleting your data cache in ChromeHow to delete data in your cache to help remove unnecessary data stored on your device. This can be used to improve performance.
Why is my pointcloud faint?How to improve the appearance of your pointcloud if it is fainter, sparser or darker than usual
How to specify units in a CAD fileHow to specify units in a CAD file before uploading to Sensat
Handling DWG Files with XrefsHow to save a federated DWG without Xrefs
How to geo-reference a file in RevitA step-by-step guide on how to geo-reference a file in Autodesk Revit:
How to convert .DWG to DXF, KML or GeoJSON, to view in the 2D environmentStep-by-step instructions on how to convert a .DWG to .DXF, .KML or .GeoJSON, to be viewed in the 2D environment.
Managing ungeoreferenced dataHow to identify if elements of your model are not georeferenced and how to remove such 'rogue data' using either Autocad or Civils 3D