Problems logging into your project

Troubleshoot problems related to logging into your project

Katherine Lockley avatar
Written by Katherine Lockley
Updated over a week ago

Recommended browser

If you are accessing your project on a desktop computer or a laptop, the issue may be the browser that you're using. We recommend using Google Chrome or Microsoft Edge.

If issues still persist please contact support@sensat.co.uk

Blank screen, 404 errors, projects not appearing in Project Manager

If your projects do not appear in the Project Manager or links to projects result in a 404 error or a blank screen, typically this indicates that you’ve not been added to the project you are trying to access.

Please contact support@sensat.co.uk who will be able to help.

A blank screen showing the Sensat platform without a project.

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