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System requirements for using Sensat

The minimum and recommended system requirements

Aifric Delahunty avatar
Written by Aifric Delahunty
Updated over a month ago

To get the best performance from Sensat, your computer and internet settings must meet the following minimum system requirements:

Machine specifications [minimum]

  • A GPU (integrated or discrete)

    • Example (integrated): 11th generation intel or newer e.g. Intel Iris 750 (link)

    • Example (integrated): AMD Ryzen 5 3000 series or newer e.g. Radeon Graphics

    • Example (discrete): Nvidia 2000 series or newer e.g. RTX 2050

    • Latest Drivers

  • 8GB RAM

  • CPU

    • Intel i5 CPU 11th Generation or newer

    • Intel Ultra 5 or newer

    • AMD Ryzen 5 3000 series or newer

  • Download speed of 10Mbps

Machine specifications [recommended]

  • CPU

    • Intel i7 CPU 11th Generation or newer

    • Apple M series CPU

    • Intel Ultra 7 or greater

    • AMD Ryzen 7 3000 series or newer

  • 16GB or ideally 32GB RAM

  • Download speed of 30mbps+

⚠️ Warning: many virtual machine systems use “GPU emulation”, i.e. they emulate a GPU using your CPU. This will significantly impact the performance of the Sensat platform which requires a dedicated GPU to run WebGL (a graphics library required to render high-performance interactive graphics on a web browser). Citrix can be upgraded to use dedicated GPU

Browser

  • Chromium based (Chrome, Microsoft Edge)

    • Chrome ≥ version 113

    • Edge ≥ version 113

  • Supports WebGL 2.0 (check here https://get.webgl.org/webgl2/)

  • Hardware acceleration enabled

    • Open chrome://settings/system in the browser to enable acceleration

Internet connection

  • Minimum: download speed of 10Mbps

  • Recommended: download speed of 30Mbps+

  • Check your download speed here

Domain and port whitelist

The domains, ports and protocols which need to be made available/whitelisted within your company’s network are listed here.

Other

If your computer and internet settings do not meet the above requirements, you may experience performance issues. However, please keep in mind that the parameters mentioned above are not definitive as Sensat performance can be related to multiple other factors including:

  • Tasks/Applications in the background

  • Numbers of tabs in the browser and how often you switch between them

  • The resolution of the monitor where you open Sensat

  • Device cooling system (overheating can cause performance degradation)

  • Stability of your Wi-Fi connection

Further performance troubleshooting can be found here.

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