To get the best performance from Sensat, your computer and internet settings must meet the following minimum system requirements:
1. GPU (integrated or discrete)
Integrated: 9th generation intel or newer, e.g. Intel Iris 655
Discrete: Nvidia 900 series or newer, e.g. GTX 950
Latest Drivers
⚠️ Warning: many virtual machine systems use “GPU emulation”, i.e. they emulate a GPU using your CPU. This will significantly impact the performance of the Sensat platform which requires a dedicated GPU to run WebGL (a graphics library required to render high-performance interactive graphics on a web browser). Citrix can be upgraded to use dedicated GPU
2. CPU
Minimum: Intel i5 CPU 9th Generation
Recommended: Intel i7/Apple Silicon or greater CPU
3. RAM
Minimum: 8GB
Recommended: 16GB
4. Internet connection
Minimum: download speed of 10Mbps
Recommended: download speed of 30Mbps+
Check your download speed here
5. Browser
Chromium based browsers, for example:
Google Chrome version 100+
Microsoft Edge version 100+
Supports WebGL 2.0
Check your browser here
Hardware acceleration enabled, you can enable this setting by going to:
Chrome >> Settings >> System; or
Edge >> Settings >> System and performance
6. Domain and port whitelist
The domains, ports and protocols which need to be made available/whitelisted within your company’s network are listed here.
If your computer and internet settings do not meet the above requirements, you may experience performance issues. However, please keep in mind that the parameters mentioned above are not definitive as Sensat performance can be related to multiple other factors including:
Tasks/Applications in the background
Numbers of tabs in the browser and how often you switch between them
The resolution of the monitor where you open Sensat
Device cooling system (overheating can cause performance degradation)
Stability of your Wi-Fi connection
Further performance troubleshooting can be found here.