How to reset your password

How to reset your Sensat password

Katherine Lockley avatar
Written by Katherine Lockley
Updated over a week ago

1. Click the Forgot password? link on the login page to generate a reset email.

The log in pop-up displays a 'forgot password?' underneath the password box.

2. Enter the Email you used to sign up to Sensat’s platform and click Send email.

The next pop-up will ask for your emailadress. This also contains a 'Send email' button in the bottom.

3. Open the email you have received from us with the subject, "Reset your password" and click Reset Password.

Displays the email content, with a red 'Reset Password' button.

4. Create your new password and then Confirm your new password.

5. Click Reset password and you will be taken into the Sensat platform and your new password will be saved.

Password Security

Password strength is important to protect your account. Our password policy will only accept passwords that match the following criteria:

  • Password must be at least 8 characters long

  • Password must contain at least 3 of:

    • Lowercase and uppercase letters

    • Numbers

    • Special characters (!@#$%^&*)

  • Passwords must not be part of the password dictionary

  • Passwords must not contain any part of the user’s personal data

    • This includes the user’s name, surname, username, nickname, email

  • Passwords must be different from the last 3 passwords used

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