Technical Support & Troubleshooting
Technical support resources and troubleshooting tools for resolving platform issues.
By Aifric and 2 others3 authors15 articles
Understanding Sensat's Coordinate Reference System (CRS)
Performance issues
How to troubleshoot performance issues
How to capture a HAR file
Troubleshooting performance issues
How to specify units in a CAD fileHow to specify units in a CAD file before uploading to Sensat
Handling DWG Files with XrefsHow to save a federated DWG without Xrefs
How to geo-reference a file in RevitA step-by-step guide on how to geo-reference a file in Autodesk Revit
How to convert .DWG to .DXF, to view in both the 2D and 3D environmentsStep-by-step instructions on how to convert a .DWG to .DXF, to be viewed in both the 2D and 3D environments.
How to convert .DWG to .KML or .GeoJSON, to view in the 2D environmentStep-by-step instructions on how to convert a .DWG to .KML or .GeoJSON, to be viewed in the 2D environment.
Uploading KMLs and GeoJSONs to SensatGuidance on to uploading KMLs and GeoJSONs to Sensat
Managing ungeoreferenced dataHow to identify if elements of your model are not georeferenced and how to remove such 'rogue data' using either Autocad or Civils 3D